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Go to Tapah
Tapah is about 100 km from Kuala Lumpur.
And it’s a 30-minute drive, 10 kilometers from Tapah, to a place called “Kuala War” where the Birdwing Butterfly come to water.
10 kilometers?
I have to walk.
I made up my mind to walk 10 km one way from Tapah to Kuala Woh and 20 km round trip.
However, think calmly.
It would take at least six hours to walk 20 kilometers with a heavy load on my back.
Considering that the fastest way to get to Tapah from Kuala Lumpur is before noon, the fastest way to get to Kuala War and back to Tapah is at night.
Since it’s impossible to return to Kuala Lumpur in the same day, I’ll have to stay at another hotel.
I would have lost one night’s hotel in Kuala Lumpur, but it was too much trouble to negotiate, so I booked one night’s hotel in Tapah as it was.
I left the hotel around 7am and headed to the bus stop for Tapah.
This is where I made my mistake.
I went to the bus stop that Dr. Google told me was a different place from the one for Tapah.
What?
I heard that most of the outing buses in Malaysia leave from TBS bus terminal near the airport.
I hurried to KL Central Station and went to the nearest TBS Bus Terminal.
The train doesn’t come easily.
I’ve already lost an hour. The time was 8am.
I arrived at the TBS bus terminal at almost 9:00.
The ticket office is also very crowded.
There’s no choice but to line up and buy it.
Make appropriate gestures and buy a ticket.
I left a little after 10:00. It’s about 1:00 p.m. when I get to Tapah…
It’s cold on the bus.
The bus came a little late.
Unlike yesterday’s bus to Kuala Selangor, it was a tourist bus itself and it was luxurious.
Nevertheless, the air conditioning is strong.
Even if I tried to keep the wind out of me, it was still cold.
I left the sweater at the hotel to wear over my top.
I couldn’t help it, so I tucked my arms into the T-shirt and crouch down.
It’s so cold.
Isn’t the window fogging up?
I need to pee.
Before I know it, I arrived at Tapah.
Excessive service
I had to get something in my belly for my upcoming 20km round trip walk.
If I don’t eat, I can’t move.
It is already the fourth day since I landed in Malaysia.
To be honest, the act of having a meal while interacting with the local people has become a nuisance to me.
Now, let’s have some chicken at KFC.
It’s quite crowded.
In front of me, a mother and four children were lined up with their parents.
Partly because it was so crowded, the clerks were arguing with each other at the register.
It was the turn of the parents and children in front of me to order.
A cage full of chicken was placed right behind the cash register.
When the clerk takes an order from a customer, he takes the chicken out of its cage.
If you don’t like the shape, you can trade it for a different shaped chicken right away.
This group of parents was amazing.
It was about ten chicken changes a day.
The clerk looked blatantly disgusted and tossed the misshapen chicken back into the cage.
If it were in Japan, it would be a complaint case right away. (No matter what the customers are doing.)
Not only here at KFC, but also at the convenience stores and Burger King, if it were in Japan, it would be a complaint. There were a lot of things to think about.
The station staff responded with a bothered look.
The convenience store clerk is obviously making a private phone call while working the cash register.
The Burger King clerk suddenly starts humming while I’m ordering.
They are so good that I can’t help but laugh.
They will never work for more than my salary. If you want the service you deserve, tell them to tip you.
The following is the story in Japan.
It’s a story, albeit one riddled with grime.
We Japanese have become accustomed to excessive service.
If you don’t have a service that says, “The customer is God,” you’ll soon be complaining.
If it’s a high class restaurant, they are demanding excessive service, even at a convenience store that doesn’t have a very high hourly wage.
Isn’t it arrogant to demand appropriate service without paying a tip in the first place?
If you are a working person, you should know how much an hourly wage is for a convenience store part-time worker in Japan and what kind of work he or she does.
The customer is no longer a god, but has now become a “grim reaper”.
There is no way that a society made up of make-believe laughter can be healthy.
A look at Japan’s online society will make this clear.
But that doesn’t mean that the customers are unilaterally at fault.
There is also a problem on the part of employers who are reluctant to let their employees over-serve their customers.
It’s true that when you can’t compete with other stores in terms of product selection, it’s the service you receive that determines what you get.
However, if such a service is to be provided, the employees should be paid a reasonable price for it, rather than having them do it for free.
Don’t fall for such sweet words as “worthwhile” or “you’ll learn how to deal with customers”. After all, services are only part of a company’s strategy to increase sales, and they should be done at cost.
If you don’t put a cost on the service of customer service, it would be healthier if there was no such service in the first place.
There’s complaints everywhere.
Isn’t the internet and reality all awkward?
I, too, am sometimes bothered by the inappropriate customer service of the clerks at the small supermarket in my neighborhood. LOL.
I wish I could live with more room in my heart.
To be continued…
https://english.vagabondofbugslife-jpn.com/2020/04/28/malaysia16/
